Member Support

Funnel of the Week Membership FAQs

Quick answers to your most common Funnel of the Week questions.

🔑 Community Access

Log in anytime at: https://community.funneloftheweek.com/

💡 Tip: Bookmark this link so it’s always easy to find.

Try resetting your password (the option will appear on the login screen).

Our community hosting provider Circle will send you a password reset email. 

Be sure to check your Spam/Promotions folders if you don't see the email in your inbox.

Whitelist [email protected] and try again if the email doesn't arrive. 

If you’re still stuck, email us at [email protected]

Email us at [email protected] with the email you used at checkout.

👉 In most cases, the issue is a misspelled email during purchase. We’ll fix it and get your access sorted quickly.

Yes — you can do this directly inside your Funnel of the Week member's area account:

  1. Log in at https://community.funneloftheweek.com/

  2. Click your profile picture (top right).

  3. Go to Settings → Account.

  4. Update the Email field and click Save.

đź“Š Funnel Breakdowns

Once you log into the community, you can find all the breakdowns:
  • In the sidebar under “Funnel Breakdowns”
  • In the “📚 Filter Funnels” menu at the top (filter by funnel type or tag)
When you navigate to the breakdown you want to check out, don’t forget to hit “Join Course” for full access. Find more info inside the Members Area.

New funnels are released every week. Watch the community feed for announcements.

No problem — all past funnel breakdowns are available inside the community, so you can catch up anytime.

Yes! đź’ˇ Share your suggestions in the community comments. We love hearing your ideas.

đź’ł Membership & Billing

Use our Billing Portal to update your payment method, view your payment history, and download invoices:
  1. Visit https://join.funneloftheweek.com/billing
  2. Enter the email you used at checkout
  3. Use the secure link sent to your inbox to log in
  4. Manage your account from there

You can cancel anytime through the Billing Portal.

Your access to the Members Area will remain active until the end of your billing cycle.

Yes. Email us at [email protected] with your current and new email, and we’ll update it.

Once your billing email is updated, make sure to use the new email if you need to access the Billing Portal.

Yes — we offer a 24-hour refund window after purchase. Email us within that time if you need a refund.

📱 Community Experience

Yes. Download the Circle Communities app (iOS or Android), log in with your Funnel of the Week credentials, and you’re in.

No. Memberships are for individual use only.

If your team wants access, each member needs their own subscription. Email us at [email protected] if you’d like help setting up multiple seats.

Yes. Log in to the Members Area, click your profile picture, go to Notifications, and customize how you’d like to be notified.

Simply click the “Unsubscribe” link at the bottom of any email.

👉 Note: unsubscribing from emails does not cancel your membership — you’ll need the Billing Portal for that.

Still have questions? email us at [email protected]